Self-Exclusion
Self-exclusion closes your account to gambling for a period you choose. If you feel you need a break from gambling, you can ask for it at any time.
How to request self-exclusion
Self-exclusion is arranged by the support team. Contact support by live chat or by email and ask for your account to be self-excluded.
Include your username and the period you want - for example six months, one year, or permanently. For email, write from the address registered to your account.
Support will reply to confirm your request. Do not open another account while you are self-excluded.
Independent help
These organisations give free, confidential support to anyone affected by gambling:
More on safer play
If gambling stops being fun, or you feel you are spending more time or money than you planned, taking a break is the right choice. Self-exclusion lets you close access to your Rarywin account for a period of time, so you can step away completely.
How to self-exclude
Contact our support team by live chat or email and tell us you want to self-exclude. Let us know how long you would like the exclusion to last. Once it is in place, you will not be able to log in, deposit or place bets for the period you choose.
What happens during self-exclusion
- Your account is blocked for the chosen period.
Other ways to stay in control
Self-exclusion is not the only option. Our responsible gambling page explains other tools and warning signs to watch for. If you have questions about your account or balance before you take a break, visit the Help Center.
Get independent help
Talking to someone can make a difference. Reach out to family or friends you trust, or contact an independent support organisation or counsellor in India. You do not have to deal with it alone. Rarywin is for adults aged 18+ only.
Frequently asked questions
How do I self-exclude from Rarywin?
Contact our support team by live chat or email, tell us you want to self-exclude and choose the length of the break.
Can I cancel my self-exclusion early?
Contact our support team through the Help Center to ask about your self-exclusion period and how it works on your account.
What happens to my account during self-exclusion?
Your account is restricted for the period you choose. Contact support through the Help Center if you have questions.